This NHS-based academic research is all about ‘systems change’. Groups of residents across the country are encouraged to investigate better ways for the NHS, local government (and others) to support them.

It’s a bit like steering an oil tanker but at least the residents are on the bridge!

I had the pleasure of working with a group of highly-motivated Stockbridge Village (that’s on Merseyside) residents to research social isolation on their estate. We made a mobile exhibition and then a 20-page A5 booklet.

Within weeks they were presenting their findings at a board meeting of their housing association.